Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Norezai collects, uses, and protects your information.

Last Updated: June 24, 2026

Introduction

This Privacy Policy describes how Norezai collects, uses, stores, and shares personal information when you visit our website, browse our products, place an order, contact us, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our website.

Information We Collect

We may collect personal information that you provide directly to us, including:

• Name, email address, phone number, billing address, and shipping address
• Order details, purchase history, product preferences, and customer service messages
• Payment-related information processed securely through third-party payment providers
• Account information if you create an account on our website
• Marketing preferences, newsletter subscriptions, and promotional interactions

Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies, analytics tools, pixels, log files, and similar technologies. This may include:

• IP address, browser type, device type, operating system, and referring URLs
• Pages viewed, products clicked, time spent on the website, and shopping behavior
• Cart activity, checkout activity, and website performance information
• Location-related information based on your device or IP address

This information helps us improve website performance, personalize your shopping experience, and understand how visitors use our store.

How We Use Your Information

We may use your personal information for the following purposes:

• To process, fulfill, ship, and track your orders
• To send order confirmations, shipping updates, and customer service messages
• To respond to your questions, returns, exchanges, or support requests
• To improve our website, products, services, and shopping experience
• To detect, prevent, and investigate fraud, abuse, or security issues
• To send marketing emails, promotions, or product updates if you choose to receive them
• To comply with legal, tax, accounting, and business record requirements

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, keep items in your cart, improve website functionality, analyze traffic, and support advertising or retargeting campaigns.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect certain website features, such as cart functionality or checkout performance.

How We Share Your Information

We do not sell your personal information. However, we may share necessary information with trusted third parties who help us operate our business, including:

• Website hosting and ecommerce platform providers
• Payment processors and fraud prevention providers
• Shipping carriers, fulfillment partners, and logistics providers
• Email marketing, customer support, and analytics service providers
• Advertising platforms, if we use marketing or retargeting services
• Legal, tax, compliance, or regulatory authorities when required

Payment Security

Payment information is processed securely through third-party payment providers. Norezai does not store your full credit card number or full payment account details on our website.

Please make sure your billing and payment information is accurate when completing checkout.

Email Marketing

If you subscribe to our newsletter or choose to receive promotional messages, we may send you updates about new arrivals, special offers, limited-time deals, and store news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Data Retention

We retain personal information only for as long as necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our policies.

When information is no longer needed, we may delete, anonymize, or securely store it according to our business and legal requirements.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to certain exceptions
• Opt out of marketing communications
• Request information about how your personal information is used or shared

Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can review and delete the information if appropriate.

International Users

If you access our website from outside the United States, your information may be processed or stored in countries where our service providers operate. Data protection rules may differ from those in your country or region.

By using our website, you understand that your information may be transferred, processed, or stored outside your country of residence.

Security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or website operations. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Email: eckstein@myxelarvin.shop

Phone: (540) 529-7299

Store Address: 4846 Miramar Dr, Madeira Beach, Florida 33708, United States