Shipping Policy
Shipping Policy
Learn more about Norezai shipping times, delivery fees, order processing, and tracking information.
Shipping Information
At Norezai, we are committed to delivering your order as quickly and safely as possible. Once your order is placed, our team will begin processing it and preparing your items for shipment.
Please make sure your shipping address, email address, and phone number are correct at checkout. Incorrect or incomplete shipping details may cause delivery delays.
Shipping Rates
Free Shipping
Enjoy free shipping on orders over $80.
Standard Shipping
Orders under $80 will be charged a standard shipping fee at checkout.
Order Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed. Processing time does not include weekends or public holidays.
During holidays, promotional events, or peak sale periods, order processing may take longer than usual. We appreciate your patience and understanding.
Estimated Delivery Time
Estimated delivery times may vary depending on your location, shipping destination, carrier service, customs clearance, and local delivery conditions.
| Shipping Method | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| Standard Shipping | 7–15 business days | Calculated at checkout |
| Free Shipping | 7–15 business days | Free on orders over $80 |
Please note that delivery times are estimates only and are not guaranteed. Unexpected delays may occur due to weather, customs, carrier delays, holidays, or other factors outside our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if tracking is available for your shipment.
Tracking updates may take 24–72 hours to appear after the shipping carrier receives the package. If your tracking number does not update immediately, please allow additional time for the carrier system to refresh.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Norezai is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information.
If you notice an error in your shipping address, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the shipping address.
Lost, Delayed, or Returned Packages
If your package is delayed, please first check your tracking information and contact the shipping carrier for the latest delivery updates.
If your package is returned to us due to an incorrect address, failed delivery attempt, or refusal of delivery, additional shipping fees may apply to resend the package.
Customs, Duties & Taxes
For international orders, customs duties, taxes, import fees, or other charges may apply depending on your country or region. These charges are the responsibility of the customer unless otherwise stated at checkout.
Norezai is not responsible for delays caused by customs clearance, local postal services, or import procedures.
Need Help With Shipping?
If you have any questions about your order, shipping status, or delivery information, please contact our customer support team.
Email: eckstein@myxelarvin.shop
Phone: (540) 529-7299
Store Address: 4846 Miramar Dr, Madeira Beach, Florida 33708, United States